Contact us
Please contact us if you have any questions about the product or custom orders. We will be very happy to help you.
Our Refund & Returns Policy
We accept returns within 10 days of purchase of the unused item in its original condition. Before returning, please email galina@galinacarroll.com for authorization. Returns without prior approval will not be accepted.
Shipping costs are non-refundable, including both original and return shipping.
If your item arrives damaged or defective, contact us right away with photos, a description of the issue.
Custom orders must be paid in advance and are non-refundable.