Contact us

Please contact us if you have any questions about the product or custom orders. We will be very happy to help you.

Our Refund & Returns Policy

We accept returns within 10 days of purchase of the unused item in its original condition. Before returning, please email galina@galinacarroll.com for authorization. Returns without prior approval will not be accepted.

Shipping costs are non-refundable, including both original and return shipping.

If your item arrives damaged or defective, contact us right away with photos, a description of the issue.

Custom orders must be paid in advance and are non-refundable.